Winter Solstice 2025 冬至

Terms & Conditions 规则与条件

1. This service will be provided at Xiao En Memorial Park, Nilai on 19 December 2025. Xiao En staff will perform the dedication service at the pre-described plot / niche.
   此服务将于2025 年 12 月 19 日 在汝莱孝恩园进行。孝恩同仁将在先人墓前 / 塔位前代家属献上心意。
2. This service is open for registration from now until 5pm on 11 December 2025.
   此服务由即日起至 2025 年 12 月 11 日，下午 5 点 接受订购。

Attention 注意事项

1. Please fill in the plot / niche number and the full name (Chinese & English) of the ancestor in the “Lot No” and “Deceased Name” column, to assist Xiao En Group in document processing.
   请订购者在 “Lot No” 和 “Deceased Name” 栏填写塔位 / 墓园号码以及一位欲悼念的先人中英文名字，以协助孝恩集团文书处理。
2. Please leave your message in the “Blessing Card Message” column. Chinese message must not exceed 50 words, English message not exceeding 25 words.
   订购者可在 “Blessing Card Message” 栏里填写欲献给先人的祝福，中文文长不超过50字， 英文文长不超过25字。
3. The purchaser must also provide their name, mobile phone number and e-mail address to allow us to send the photo to the purchaser. Xiao En will send photo of the dedication done to purchaser within 7 days.
   订购者也需提供姓名、手提电话号码与电邮地址。孝恩集团会在服务后7天内提供照片给订购者。
4. Only ONE (1) ancestor name is required for each set of services.
   每套服务只限填写一名先人姓名。
5. Please note that the flower design are subject to change based on stock availability.
   供花设计可能会根据库存而有所更改。
6. In the rare event that a substitution is needed through shortage of flower supply, we may substitute with flowers of similar or superior style and quality.
   若遇上鲜花短缺而需替代的罕见情况，我们会以类似或更优质的花类代替。
7. No cancellation nor refund will be entertained after payment has been made.
   订购者付费后，任何要求取消服务或退款事宜将不受理。