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招聘
Marketing Communication, Senior Executive
Job Responsibilities
- Develop, plan, and execute sales events, brand campaign, talks, and other to showcase our brand / services essence.
- Coordinate logistics, including venue selection, budget management, vendor negotiations, and on-site management during events.
- Ensure seamless execution of events, maintaining a high level of professionalism and engagement.
- Willingness to travel outstation for events and campaign as needed.
- Collaborate with the marketing team to develop and implement strategies for promoting our brand / campaign through various channels.
- Utilize online and offline marketing channels to enhance brand visibility and reach the target audience.
- Work closely with the content team to create compelling and relevant materials for events, including presentations, promotional materials, and handouts.
- Collaborate with sales, product, and other relevant teams to align event strategies with overall business objectives.
- Conduct post-event evaluations to measure the success of each event, gather feedback, and identify areas for improvement.
- Manage and monitor event budgets to ensure cost-effectiveness and adherence to financial constraints.
- Keep abreast of industry trends and competitor activities to identify new opportunities for innovative event marketing.
- To assist in other marketing activities assigned by the superior as and when necessary.
Job Requirements
- Candidate must possess at least a Bachelor’s Degree in Event Management / Marketing / Business / Mass Communication or equivalent.
- Proven experience in event planning and execution, preferably in a B2C context, especially community building.
- Strong project management skills with attention to detail.
- Minimum 3-4 years of working experience in the respective role.
- Required skill(s): Marketing, Microsoft Office tools (Word, Excel, PowerPoint…) or Canva.
- Additional skill(s): Adobe Illustrator, Adobe Photoshop, Digital Marketing.
- Self-motivated, able to multitasking & keen to grow.
- Excellent command of written and spoken in Mandarin and English is a must.
- Ability to work independently and collaboratively in a multi tasked environment.
- Proficiency in utilizing both online and offline marketing channels.
Account Assistant
Job Responsibilities
- To prepare payment voucher, issue cheque and key in payment transaction into accounting system.
- To do verification of receipt (cash, cheque and credit card), arrange bank-in and key-in receipt transaction into accounting system.
- To update cashbook and prepare reconciliation.
- To key in sales invoice into accounting system.
- To prepare bank reconciliation for dormant company.
- Any others task as assigned from time to time by Superior.
Job Requirements
- Candidate must possess at least Higher Secondary / STPM / “A” Level / Pre-U, Diploma / Advanced / Higher / Graduate Diploma or Post Graduate Diploma in Finance / Accountancy/Banking or equivalent.
- Required language(s): Bahasa Malaysia, Chinese, English
- Preferably with 1-2 year(s) of working experience in the related field is required for this position.
- Fresh graduates are welcome to apply.
- Required Skill(s): Book-keeping, Double entry
- Able to handle multi-tasking.
- Good team player, self-motivated, high self-confidence and able to work independently with minimum supervision.
Hospitality Associate
Job Responsibilities
- To answer in-bound call and re-direct to concerned department or person in charge.
- To record caller / guest’s name & message accurately and pass concerned department or person in charge.
- To welcome guests in good manner, identify their specific purpose or needs and assist them or direct them to the venue.
- To provide accurate information to clients, guests or public about Xiao En Group’s products, services and facilities for both Xiao En Centre and Xiao En Memorial Park.
- To liaise or alert hall rental team and assist in registering the funeral director or client family, ensuring necessary details obtained.
- To update occupancy list and general clerical and administrative support to relevant department.
- To maintain the cleanliness and tidiness of reception counter, lobby and hall in daily basis.
- To maintain contact with all guests and action to compliments or complaints or special requests i.e. direction, hail taxi to front door.
- To receive postal, parcel, courier packages addressed to the concerned department or staff.
- Any others task as assigned from time to time by Superior.
Job Requirements
- Candidate must possess at least SPM. Fresh graduates are welcome to apply.
- Good interpersonal skill and verbal communication skills.
- Able to work independently, high committed, responsible and dependable.
- Customer service oriented and great attention to detail.
- Highly motivated team player with a strong drive for success and the ability to work under pressure.
- Required language(s): Fluency in English and Mandarin (spoken & written) required due to business nature.
- Able to work in shifts, weekend and public holiday.
Clinical Care Associate
Job Responsibilities
- Responsible for transfer of deceased into our care in good order if required and ensure necessary equipment and vehicles are in good working condition.
- To place remain in refrigeration or under air-conditioning if necessary.
- To perform decedent care including cleaning, shampooing, sanitizing, embalming / preservation, trimming of nails / hairs, moisturizing, dressing, applying cosmetic, restoration / reconstruction and casketing adhered to standard operating procedures and company’s policies.
- Identify and treat all external complications including bruises, bed sores, burns and injuries.
- To suture and seal all potential leaks.
- To perform thorough inspection and ensure satisfactory feature setting.
- Prepare and maintain necessary documents and reports.
- Ensure work station is clean at any all-time.
- Ensure all equipment and chemical required are in good order and report to superior for broken / damaged equipment and low quantity products.
- Any other tasks as assigned from time to time by the Senior Executive or Head of Department.
Job Requirements
- Able to work independently, high committed, responsible and dependable.
- Ability to speak and write Mandarin.
- Good understanding and appreciation of the different racial rituals and religion beliefs.
- Embalming Certificate is an advantage.
Service Team Associate
Job Responsibilities
- Coordination to ensure all procedures relating to funeral and memorial service are adhered to required standards and continually improved on.
- Organize altar, casket and photos, place and adjust lights, fixtures and floral displays.
- Arrange all necessary items e.g. praying material, mourning uniform, peanuts, drinking water, condolence book and box, red packets & sweets and etc.
- Prepare all necessary stationary
- Organize food and fruits offering.
- Organize tables, chairs and buffet line if necessary.
- Assist in receiving, ushering and serving the guests.
- Ensure all the food and beverage are replenished at regular intervals.
- Ensure the site is clean and tidy at all times and all ashtrays and rubbish are cleared at regular intervals.
- Assist in the burning of handcrafted paper models if necessary.
- Assist in the prayer and tribute ritual.
- Assist in closing/sealing of the casket and pallbearer to transfer casket to funeral coach if necessary.
- Assist in preparing comfort pack e.g. plastic fan, towel and ang-pow if necessary.
- Organize notice, road signs, lantern and name-sign for funeral coach.
- Assist in funeral procession and transportation.
- Assist in organizing and controlling the traffic and ensure safety.
- Assist in burial and cremation ritual.
- Assist in mourning withdrawal and ancestor prayer at home.
Job Requirements
- Good interpersonal skill and verbal communication skills.
- Able to work independently, high committed, responsible and dependable.
- Highly motivated team player with a strong drive for success and the ability to work under pressure。
- Ability to speak and write Mandarin.
- Good understanding and appreciation of the different racial rituals and religion beliefs.
Park Operations Coordinator (Based at Xiao En Memorial Park, Nilai)
Job Responsibilities
- Assist in inurnment and internment service process.
- Coordinating urn placement process.
- Verifying plaque wording and ceramic photo before installation
- Installation of plaque at columbarium.
- Coordinating service work at temple.
Job Requirements
- No working experience required as training will be provided.
- Good interpersonal skill and verbal communication skills.
- Able to work independently, high committed, responsible and dependable.
- Ability to speak and write Mandarin.
- Ability to commence in the main Mandarin dialects: Cantonese or Hokkien.
- Good understanding and appreciation of the different racial rituals and religion beliefs.