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Job Responsibilities

• Translate abstract concepts, brand essence, and life education philosophy into compelling visual expressions that reflect Xiao En’s spirit and warmth.
• Lead the development of creative and emotionally resonant marketing concepts for Xiao En’s products and services, enhancing brand identity and audience engagement.
• Collaborate closely with the team to lead visual direction for brand identity, campaigns, publications, exhibition displays, and more.
• Actively participate in Xiao En’s life education and care initiatives, contributing from conceptualization to execution with a deep understanding of the values behind each project.
• Oversee the quality and coherence of all design outputs, ensuring alignment with brand aesthetics and communication goals.
• To assist in other marketing activities assigned by the superior as and when necessary.

Job Requirements

• Candidate must possess at least a Bachelor’s degree or above in Visual Communication, Graphic Design, Multimedia Design, or related fields
• Minimum 5 years of working experience in the respective role.
• Strong sensitivity and passion for life education, social issues, and cultural creativity.
• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign, etc.).
• Experience in spatial design, photography, motion graphics, or publication design.
• Self-motivated, able to multitasking & keen to grow.
• Good command of written and spoken in Mandarin and English is a must.
• Ability to work independently and collaboratively in a multi tasked environment.

Job Responsibilities

• Develop, plan, and execute sales events, brand campaign, talks, and other to showcase our brand/services essence.
• Coordinate logistics, including venue selection, budget management, vendor negotiations, and on-site management during events.
• Ensure seamless execution of events, maintaining a high level of professionalism and engagement.
• Willingness to travel outstation for events and campaign as needed.
• Collaborate with the marketing team to develop and implement strategies for promoting our brand/campaign through various channels.
• Utilize online and offline marketing channels to enhance brand visibility and reach the target audience.
• Work closely with the content team to create compelling and relevant materials for events, including presentations, promotional materials, and handouts.
• Collaborate with sales, product, and other relevant teams to align event strategies with overall business objectives.
• Conduct post-event evaluations to measure the success of each event, gather feedback, and identify areas for improvement.
• Manage and monitor event budgets to ensure cost-effectiveness and adherence to financial constraints.
• Keep abreast of industry trends and competitor activities to identify new opportunities for innovative event marketing.
• To assist in other marketing activities assigned by the superior as and when necessary.

Job Requirements

• Candidate must possess at least a Bachelor’s Degree in Event Management/Marketing/Business/Mass Communication or equivalent.
• Proven experience in event planning and execution, preferably in a B2C context, especially community building.
• Strong project management skills with attention to detail.
• Minimum 3-4 years of working experience in the respective role.
• Required skill(s): Marketing and Microsoft Office, PowerPoint or Canva, Microsoft Excel
• Additional skill(s): Adobe Illustrator, Adobe Photoshop, Digital Marketing.
• Self-motivated, able to multitasking & keen to grow.
• Excellent command of written and spoken in Mandarin and English is a must.
• Ability to work independently and collaboratively in a multi tasked environment.
• Proficiency in utilizing both online and offline marketing channels.

Job Responsibilities

• To prepare payment voucher, issue cheque and key in payment transaction into accounting system.
• To do verification of receipt (cash, cheque and credit card), arrange bank-in and key-in receipt transaction into accounting system.
• To update cashbook and prepare reconciliation.
• To key in sales invoice into accounting system.
• To prepare bank reconciliation for dormant company.
• Any others task as assigned from time to time by Superior.

Job Requirements

• Candidate must possess at least Higher Secondary / STPM / “A” Level / Pre-U, Diploma / Advanced / Higher / Graduate Diploma or Post Graduate Diploma in Finance / Accountancy/Banking or equivalent.
• Required language(s): Bahasa Malaysia, Chinese, English
• Preferably with 1-2 year(s) of working experience in the related field is required for this position.
• Fresh graduates are welcome to apply.
• Required Skill(s): Book-keeping, Double entry
• Able to handle multi-tasking.
• Good team player, self-motivated, high self-confidence and able to work independently with minimum supervision.

Job Responsibilities

• Assists Family Care Consultant (FCC) in following up with existing clients and to attend to clients’ enquiries.
• Assists FCC to follow up on after-sales and pre-sales progress.
• Assists FCC on preparation of sales documents and financial records.
• Any other tasks assigned by the Management from time to time.

Job Requirements

• Candidate must possess at least a Professional Certificate, Diploma, Advance/ Higher Diploma, Degree and/ or equivalent qualification in any discipline.
• Good command of the English Language and Mandarin to effectively communicate with Mandarin-speaking clients (both spoken and written).
• Familiar with Microsoft office applications.
• Good interpersonal and communications cum presentation skills.
• Good team player, self-motivated, high self-confidence and able to work independently with minimum supervision.
• Strong analytical and problem solving skills.
• Must possess own transportation and willing to travel.

Job Responsibilities

1. Open Grantee Files:
   • Received sales documents i.e. PO, invoices, receipts, Form E/E(1) /E(2) as attached from Xiao En Memorial Park Office, Family Care Consultant and sales agents.
   • Key in customer’s particulars into data & file in all documents.
2. Prepare Certificate
   • Monitor and ensure certificate issue once payment fully settled.
   • Certificate print out for signing and send by post.
3. Invoices & Receipts
   • Issue invoices / receipts (land/tomb) and send by post.
   • Record payments / sales documents received (include PO, invoices, receipts) with attachment of cash, cheque or credit card before submitted to Accounts department.
   • Acknowledge of receipts from Accounts department.
4. Prepare Memo
   • Cancellation of PO and invoice (included cancel of purchase).
   • Excess payment for refund to customer.
   • Customer request change of plot(s).
5. Liaise with Accounts Department
   • PD cheques
   • Outstanding account
   • Memo
   • Customer bank in payment info
   • Cheque return
6. Checking availability of burial plots / niche walls / tablets for sale to all Family Care Consultant and sales agent.
7. Prepare tomb consent letter for family plots and ensure land price fully paid and burial pit(s) invoice issued.
8. Calculation of sales agent monthly sales commission.
9. Filling invoice & receipts (land/tomb), Form E/E (1) / E (2), death certificate and deceased particulars & etc., prepare grantee files to Accounts department from contractor’s claim, request grantee file(s) from park office and ensure files return to park office, monitoring all grantee files.
10. Yearly Enlightenment Ceremony
    • Prepare tablets name list and attend to walk in or call in customers related to registration of Enlightenment Ceremony.
11. Liaise with customer outstanding payment, enquiries appointment of nominee and change of address.
12. Generate report when necessary.

Job Requirements

• Good organisational skill and verbal communication skills.
• Able to work independently, high committed, responsible and dependable.
• Customer service oriented and great attention to detail.
• Highly motivated team player with a strong drive for success and the ability to work under pressure.
• Proficient in MS Office and PC skills.
• Must be able to work on Weekend & Public Holiday.
• Work station will be at Nilai, Negeri Sembilan.

Job Responsibilities

• To answer in-bound call and re-direct to concerned department or person in charge.
• To record caller / guest’s name & message accurately and pass concerned department or person in charge.
• To welcome guests in good manner, identify their specific purpose or needs and assist them or direct them to the venue.
• To provide accurate information to clients, guests or public about Xiao En Group’s products, services and facilities for both Xiao En Centre and Xiao En Memorial Park.
• To liaise or alert hall rental team and assist in registering the funeral director or client family, ensuring necessary details obtained.
• To update occupancy list and general clerical and administrative support to relevant department.
• To maintain the cleanliness and tidiness of reception counter, lobby and hall in daily basis.
• To maintain contact with all guests and action to compliments or complaints or special requests i.e. direction, hail taxi to front door.
• To receive postal, parcel, courier packages addressed to the concerned department or staff.
• Any others task as assigned from time to time by Superior.

Job Requirements

• Candidate must possess at least SPM. Fresh graduates are welcome to apply.
• Good interpersonal skill and verbal communication skills.
• Able to work independently, high committed, responsible and dependable.
• Customer service oriented and great attention to detail.
• Highly motivated team player with a strong drive for success and the ability to work under pressure.
• Required language(s): Fluency in English and Mandarin (spoken & written) required due to business nature.
• Able to work in shifts, weekend and public holiday.

Job Responsibilities

• Coordination to ensure all procedures relating to funeral and memorial service are adhered to required standards and continually improved on.
• Organize altar, casket and photos, place and adjust lights, fixtures and floral displays.
• Arrange all necessary items e.g. praying material, mourning uniform, peanuts, drinking water, condolence book and box, red packets & sweets and etc.
• Prepare all necessary stationary
• Organize food and fruits offering.
• Organize tables, chairs and buffet line if necessary.
• Assist in receiving, ushering and serving the guests.
• Ensure all the food and beverage are replenished at regular intervals.
• Ensure the site is clean and tidy at all times and all ashtrays and rubbish are cleared at regular intervals.
• Assist in the burning of handcrafted paper models if necessary.
• Assist in the prayer and tribute ritual.
• Assist in closing/sealing of the casket and pallbearer to transfer casket to funeral coach if necessary.
• Assist in preparing comfort pack e.g. plastic fan, towel and ang-pow if necessary.
• Organize notice, road signs, lantern and name-sign for funeral coach.
• Assist in funeral procession and transportation.
• Assist in organizing and controlling the traffic and ensure safety.
• Assist in burial and cremation ritual.
• Assist in mourning withdrawal and ancestor prayer at home.

Job Requirements

• Good interpersonal skill and verbal communication skills.
• Able to work independently, high committed, responsible and dependable.
• Highly motivated team player with a strong drive for success and the ability to work under pressure。
• Ability to speak and write Mandarin.
• Good understanding and appreciation of the different racial rituals and religion beliefs.